Data Deletion Request
Data Deletion Request
MobAI Cinema respects your privacy and gives you the right to request deletion of your personal data from our platform.
If you no longer wish to use MobAI Cinema, you may request the deletion of your account and associated personal information.
What Data Will Be Deleted?
Upon successful verification of your request, we will permanently delete or anonymize, where appropriate:
- MobAI Cinema Account
- Name
- Email Address
- Mobile Number
- Profile Information
- Watch History
- Continue Watching Data
- Purchase History (where legally permitted)
- Saved Preferences
- Device Information linked to your account
- Notification Preferences
What May Be Retained?
Certain information may be retained where required by applicable laws or for legitimate business purposes, including:
- Payment Transaction Records
- Tax and Financial Records
- Fraud Prevention Records
- Security Logs
- Legal Compliance Records
Such information will only be retained for the period required by applicable laws and regulations.
How to Request Data Deletion
To request deletion of your account and personal data:
Email:
info@mobaicinema.com
Subject Line:
Data Deletion Request
Please include:
- Full Name
- Registered Email Address
- Registered Mobile Number
- Reason for Deletion (Optional)
Verification Process
To protect your account, we may verify your identity before processing your request.
This helps prevent unauthorized deletion requests.
Processing Time
Once your identity has been verified, your request will typically be processed within 7–15 business days, subject to any legal obligations requiring data retention.
Effect of Account Deletion
Once your account is deleted:
- Your MobAI Cinema account will be permanently removed.
- Your access to purchased content will end.
- Your watch history and preferences will be deleted.
- Deleted accounts cannot be recovered.
If you wish to use MobAI Cinema again in the future, you will need to create a new account.
Contact Us
For any questions regarding your privacy or data deletion request, please contact:
Agrani Concepts and Visuals Pvt. Ltd.
Mumbai, Maharashtra, India
Email:
info@mobaicinema.com
MobAI Cinema
Watch Less. Feel More.